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Accessibility statement

The standard CiderHQ works to, what has been built to meet it, what is known to fall short, and how to tell us about a problem.

The standard

CiderHQ is built to the Web Content Accessibility Guidelines, version 2.2, at level AA.

That is a statement of the standard being worked to, not a conformance claim. No independent accessibility audit has been carried out on this site, and no assistive-technology user testing has been commissioned. Where this statement says something has been done, it means it has been built and checked by the team; it does not mean it has been certified by anybody.

Saying so is the point. A statement that asserts conformance without an audit behind it is the commonest way an accessibility page misleads, and the reader it misleads is the one relying on it.

What has been done

Structural decisions rather than remediations. Most of these are properties of how the site is built, not fixes applied afterwards.

Structure and semantics

Keyboard and focus

Content that is not text

Reading and viewing

An automated accessibility check runs as part of the build gates, alongside the data, evidence and editorial audits. It catches the mechanical faults — a skipped heading level, a table without a caption, an image without a description, a figure without a long description — and it is honest about its own limits: an automated check cannot tell whether a description is any good.

What is known to be imperfect

Recorded because a reader deciding whether to bother deserves to know before they start, not after.

This list is what is currently known. It is not a claim that nothing else is wrong, and a problem that is not on it is not a problem we have decided to accept — it is one we have not found.

Reporting a problem

If something here does not work for you, please tell us: privacy@hekno.co.uk.

What helps

There is no service-level commitment on replies. What is promised is that an accessibility report is treated as a defect rather than as feedback, and that where something is found to be broken and cannot be fixed quickly, it is added to the known-problems list above so that the next reader is told about it.

If you would rather report the underlying content problem — a description that does not convey its diagram, a table that cannot be read in order — that is equally welcome, and it goes through the same route as any other correction.

Other ways to reach us, and the rest of the legal notices, are at legal information. Content errors go through corrections.

About this statement

This statement describes CiderHQ as currently published by HEKNO LTD. It is maintained alongside the site rather than reviewed on a schedule, and it is updated when something in either list changes.